Certified Nursing Assistant (CNA) Prometric Practice Exam

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Prepare for the Certified Nursing Assistant (CNA) exam. Use flashcards and multiple choice questions with explanations. Boost your confidence and get ready to ace your test with ease!

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When a bedbound patient complains about clutter and requests cleaning, what is an appropriate response from the CNA?

  1. I can't help, I'm too busy

  2. I'll clean it up later

  3. I would be happy to clean up for you

  4. That’s not my responsibility

The correct answer is: I would be happy to clean up for you

An appropriate response in this situation is to express a willingness to help with the patient's request. A positive response reinforces the CNA's role in providing care and support, addressing the patient’s concerns effectively. By saying, "I would be happy to clean up for you," the CNA demonstrates empathy and attentiveness to the patient’s needs, which is crucial in fostering a supportive environment for those who are bedbound. Additionally, this response highlights the importance of communication and establishing rapport with patients. It shows that the CNA values the patient's comfort and dignity, acknowledging the discomfort that clutter can cause for someone who is unable to get up and address the situation themselves. This approach promotes trust and can enhance the patient’s overall experience and satisfaction with the care they receive.