Certified Nursing Assistant (CNA) Prometric Practice Exam

What should a nurse aide do when transferring a confused resident who becomes aggressive?

1. Push the call light and wait for help

2. Attempt to restrain the resident

3. Leave the resident alone until they calm down

4. Call family members for assistance

The correct answer is: Push the call light and wait for help

In the situation of transferring a confused resident who becomes aggressive, activating the call light and waiting for help is the most appropriate action. This approach ensures the safety of both the nurse aide and the resident. By summoning additional staff, the nurse aide can receive support to manage the situation appropriately, which may include having more trained hands to help safely transfer the resident or to intervene if necessary. This action prioritizes safety and acknowledges the potential danger presented by aggression, as attempting to restrain the resident or leaving them alone could escalate the situation or lead to harm. Engaging family members may not provide immediate relief or solutions and could delay necessary assistance. Therefore, involving fellow staff members creates a safer environment to handle the resident's aggression effectively.