Certified Nursing Assistant (CNA) Prometric Practice Exam

If a nurse aide sees that a resident has removed her heel protectors and dislikes wearing them, what should the nurse aide do?

1. Report the resident's dislike of the heel protectors to the charge nurse

2. Force the resident to wear the heel protectors

3. Ignore the issue as it is the resident's preference

4. Encourage the resident to try them again later

The correct answer is: Report the resident's dislike of the heel protectors to the charge nurse

The appropriate action in this situation is to report the resident's dislike of the heel protectors to the charge nurse because it is important to communicate the resident's feelings and preferences to the healthcare team. Understanding the resident's perspective is crucial in providing person-centered care, and the charge nurse can collaborate with the resident to explore alternative options that may be more acceptable to her or discuss the importance of the heel protectors for the resident's health. This approach ensures that the healthcare team is aware of the resident's needs and can address any necessary adjustments in care plans. Open communication enhances the quality of care and supports the resident's autonomy, allowing for informed decisions about her comfort and safety regarding heel protectors.