Certified Nursing Assistant (CNA) Prometric Practice Exam

If a confused resident hides items on the unit, what is the best response from the nurse aide?

1. Ignore the behavior and continue with care

2. Seek to understand the reason for hiding items

3. Find activities to keep the resident busy

4. Report the behavior to the charge nurse

The correct answer is: Find activities to keep the resident busy

The most appropriate response when a confused resident hides items is to seek to understand the reason for hiding items. This behavior can often indicate a need for reassurance, security, or it may stem from anxiety. By taking the time to understand the root cause of the behavior, the nurse aide can address any feelings of confusion or fear the resident may be experiencing. Offering activities to keep the resident busy can be a beneficial strategy in certain contexts, as it might redirect their attention and energy. However, without understanding why they are hiding items in the first place, the nurse aide risks overlooking the underlying issue, which could lead to further agitation or distress. Understanding the resident's perspective helps ensure a more comprehensive response that addresses their emotional and psychological needs effectively.